We had a fantastic experience with Lina! She was able to help us find a new house and negotiated a great deal. She kept us up to date through out the entire process, answered all our questions and made sure we were comfortable throughout the process. We were very pleased with our purchasing process.
John helped my aunt and uncle purchase their retirement home. He was very patient and had good communication. Since they were moving back from New Jersey, the process seemed overwhelming at first. His team made the transition very smooth for them and they were happy with the results.
Prior to knowing Elizabeth team and its member, Phoebe, I had seen a lot of homes and done some pre-paperwork with 3 agents and lenders. All of them turned me down. First, my choice of home has to be big enough for 5 people, my parents, 2 brothers and myself. Initially I planned for us 3 brothers be responsible for finance since my parents are no longer working. We do have about 30 to 40% down payment coming from my home country but some of the funds and deposits are not in the bank for 2 months so generally, we couldn't use them yet unless proof of source provided. Another issue is that my 2 brothers came to the US just for nearly a year and their employment's length weren't even a year. Those are facts that all of the agents and lenders I met turned us down immediately. One of them didn't even reply to my inquiry
Until one day, on an open house in Santa Ana, I met Phoebe. My mom and I felt in love with the home. It was decent, clean, refreshing and ready to move in. We generally discussed with her. Her confidence seemed a bit odd to me. It was like she knew we could be qualified. She preferred me to a loan officer from LoanDepot whose name is Andy Nguyen.
It is tough to buy a home that satisfy all of family member, not to mention that our position was already challenging to get qualified. We all knew beforehand that some compensations had to take place. but still, it was hard at first to get everyone smiling on a big decision.
While I was working with Andy to get loan qualified, my parents knew some of cheaper homes hearing from relatives. This got a bit frustrating. Once a person becomes homeowner, generally, she/he self-claims to be an expert in real estate, advises others and most of all, generalizes home-buying process. No matter how many home one own, he/she never be a professional real-estate agent. My code of living is that every experience is different, unique and varied in each situation. They are just similar in some perspectives.
We visited 2 cheaper homes, also in Santa Ana, just by looking at neighbor area, I knew that these 2 are not great homes to be considered in the first place even though the price difference is $90k. The cost for fixing in general, being near 2 school and the neighbor area couldn't compensate enough for the cheaper price. They are cheaper for a reason. My parents couldn't see those at first. As I mentioned, it is tough to get everyone smile at first on a big decision like buying home. Then, Phoebe patiently showed us the home again, explained why the other home is a much better choice. We can fix a home but no way can magically turn a neighbor area into a way we want. So finally, everyone set their goal on the first home.
At first, I was a bit skeptical about getting qualified from LoanDepot because I was turned down many times. I was surprised when Andy mentioned that my brothers could use their employment from home country to satisfy 2-year continuous employment. This proves my point: you have to go out there, do research, consult with many professionals not one to reach your goal. There are rules and exceptions. Don't stop just because some one turned you down or say "at this moment, it is not possible." So, employment and credit score were on good track. However, I had some little problems when it came to my works. I work in one place but on paper, it is 2 companies and they pay W9/1099 split. It was a bit difficult for Andy but he knows his stuff and resolved that. About sourcing some large deposits, it was just time consuming. The way Andy and Phoebe works makes me feel they are out there helping me. It is not simply a paid service but rather, a battle to get us the home. We had some other issues in my files that I am not going into detail here. I know my file probably the most challenging for them to work on. When the escrow coming to close, no one around me could believe that we could purchase the home.
The moment I receive the key is phenomenal. Phoebe and Andy is the only team getting me to this happy end. I remember that one person is agent, lender and broker altogether licensed but refused to work on my case. No grudge here but the point here is that a multiple-professional may not be as efficient as a team consisting of many people. At the end of the day, result matters and not how many licenses one has.
They say buying a house is no joke, but Vi and John made the experience as smooth as it could possibly be! We had a pretty lackluster experience with the agent that Zillow linked us up with so I took it to Yelp to find a new agent. Found the team at Elizabeth Do and it was great from the very start! Even though I knew a lot of what I was looking for, they had me come into the office to go over everything to get as clear a picture as possible.
Then came the hunt! The tag team of Vi and John were very flexible with our schedules to go see properties, and even when we didn't get a few that we wanted they were still persistent to help us til the end. Every question and worry was left answered. When it came time for all the paperwork they kept us updated of all changes and got back to us very quickly.
Would recommend this team 100%!
Ok, so here's long overdue part 2 review for Maria Galindo. As Yelp says when placing five star reviews, with Maria, it's really "as good as it gets." After Maria helped me and my now wife find our first rental place together in 2017, she occasionally reached out to touch base, make sure everything was good, etc. Eventually, we got to talking about purchasing our first home. I wasn't quite sure how feasible it was but Maria was knowledgeable and also set us up with Marc Bui (another diamond in the rough...your review will come, eventually!), who is now our loan officer. He sat down with me, and Maria was there, too, and gave me a no pressure, informative consultation about my options and feasibility of making our first purchase. Maria was there every step of the way to listen and offer her advice and opinion on whatever questions we had.
We searched high and low for a place. Rain or shine, day or night, Maria was there, always smiling and always so willing to help. She is so genuine and that is one of the things I appreciate about her so much. It also takes a lot to put up with me so the fact that she stuck by me through all of those showings and questions speaks volumes. After about a year of passively searching and looking and 6 months of heavily searching, we finally found a home that Maria helped us get into. Thanks to her, my wife and I are homeowners for the first time in our lives, and, might I say, much earlier than I thought was possible in our situation. So thank you, Maria, and the Liz Do team for all of your help, hard work, and time in helping me and others like me to actualize the dream of being a homeowner. I recommend Maria to everyone and a friend of mine recently purchased, as well, through Maria, and also has sung her praises. Thanks Maria (and Mike!)
We've been working with John and Vi on finding a starter home and so far, so good. Of all the agents we contacted, this team was the only one who went beyond a quick introductory phone call. They insisted on an in-office introduction, where we learned about the home buying process and had the opportunity to discuss our requirements and deal breakers. Even without signing anything "official", our agent John immediately got to work in giving us access to their MLS portal and daily, we'd get new recommendations. Our communication has mostly been through texts and emails (which we love) but he has always made himself available via phone and in-person. We're rather independent and like to do some viewings (open houses) on our own but John and Vi have provided tremendous value in providing information on market comps and helping us bid without pressuring us to go over our budget. This team is known for being quick and it was especially evident when John and Vi secured a seller response within 12 hrs of offer submission.
Now that we're in escrow, we're not only assisted by John and Vi, we've been assigned a transaction coordinator who's been keeping us on target to meet certain deadlines. As first-time home buyers, the entire process has been incredibly overwhelming for us but we haven't ever felt "alone" with the support of Elizabeth Do's team. Once we close (hopefully soon!) I'll update this review to conclude our experience.
It was a pleasure working with Elizabeth and team. The process from start to finish was seamless, headache-free, and their communication/professionalism is top notch!
I couldn't have asked for a better experience. Highly recommended!
I worked with Lena Celella and having nothing but great things to say about the Elizabeth Do team. They are responsive and will come up with great solutions that suit your needs. We found Lena very easy to work with and found the home of our dreams. Elizabeth Do has a great team and we would definitely use her again.
We have been with Liz's team for almost 10yrs, they helped us to buy, sell and manage our rental properties.
Yvette is our property manager and she is awesome, always keeping us up-to-date on our property condition, help us to find the best tenant.
Its very important to find someone you can trust. Liz and her team are very supportive and you can't find the knowledge and experience they have anywhere else.
Highly, highly recommend Liz and her team as your realtor and property management.
Thank you Liz and Yvette for the best partnership, working with us together throughout all these years!!!